Synergy Marketing Strategy and Research, Inc
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Synergy Marketing Strategy
and Research, Inc
Focus Group Facility &
Corporate Headquarters
3634 West Market Street
Suite 104
Fairlawn, Ohio 44333
Facility Information »
Phone: (216) 431-0008
Toll Free: (866) 544-4007
Fax: (216) 333-1180
Contact Us »

Trends and Insights

"The starting point of all significant change is mindset." - Tom Peters

Focus Group Facility

Focus Group Facility Rental

  • Consumer Focus Groups (brand testing, product testing, conceptual modeling, consumer panels)
  • Mock Jury Trials
  • Political Focus Groups
  • Business Focus Groups (employee groups, strategy sessions, brainstorming, appreciative inquiry)
  • Community Focus Groups (nonprofits, government entities, university stakeholders)

National and Regional Recruiting Services

  • Largest respondent database in Summit, Medina, Stark and Portage Counties
  • Highest quality national recruiting services for consumer panels, mock jury trials, and business focus groups

Qualitative Research

At the end of the day, the rich stories and underlying meaning of why people make decisions has been the lynchpin of many great business innovations. Our staff are experts at guiding respondents and gently soliciting thoughts, feelings, emotions, and ultimately decision-drivers. More importantly, we are passionate about the research process – using Glaser and Strauss grounded theory analysis techniques to reach beyond the surface “themes” to true meaning. Please see our many qualitative research services:

  • Professional marketing researchers with over 15 years in qualitative research design and implementation
  • Expert focus group design and moderators
  • Ethnographies
  • One-on-one interviews
  • Dyads
  • Triads
  • Small group

Quantitative Research

We just love to play with numbers… but only when they tell a strategic story. Whether your interest is customer satisfaction, employee loyalty, stakeholder management, competitive advantage, benchmarking, or new market entry, our staff appreciates a challenge. More importantly, we enjoy providing information that helps our clients make informed decisions. Please see our many quantitative services:

  • Quantitative Methods
    • Internet Surveys
    • Telephone Surveys
    • Intranet Surveys
  • Analytics
    • Advanced Analytics
      • Cluster Analysis
      • Key Driver Analysis
      • Push/Pull Analytics
      • Structural Equation Modeling (SEM)
  • Observational Research
    • Mystery Shopping
      • Service audits
      • Competitive insight
      • Price audits
      • Security audits
    • Ethnographies
    • Shop-a-longs
  • Multicultural/Aspirational Research
    • African American
    • Hispanic
    • Multiethnic research
    • Affluent multicultural research
  • Secondary Research
    • Media Audits
    • Literature Reviews
    • Emerging Market Research
    • Demographic Audits
    • Secondary Research using Lexus-Nexus, Yanklovich, Hoover’s, and more…

Latest News

March 23, 2012
Cleveland, Ohio – Synergy Marketing Strategy & Research Inc. has hired Jack Leary as VP of Strategy and Insights. As part of the Synergy executive team, Leary will be responsible for operational excellence and client satisfaction across the firm’s three practice areas: Research Concierge, Trends & Insights and Strategy & Engagement. Specifically, he is tasked to deliver actionable business intelligence to drive marketing and business strategies.
February 8, 2012
Dr. Rachel Y. Talton has been named Adjunct Professor of Marketing at Case Western Reserve University’s (CWRU) Weatherhead School of Management.
September 28, 2011
September 1st built on the success and attention of economic inclusion and collaboration for Northeast Ohio with the grand-opening of the Minority Business Development Agency (MBDA) and the second highly-anticipated Northeast Ohio Economic Inclusion Forum: Defining Solutions - Perspectives from the Nonprofit Sector.
July 25, 2011
Synergy congratulates all of the hospitals recognized by US News and World Report on the Best Hospitals list of 2011 - 12. We are particularly proud of the Cleveland Clinic and University Hospitals Case Medical Center - each of whom was nationally ranked in over 20 specialties!
March 28, 2011
Designed by Synergy and hosted by Cleveland State University on March 31, the Public Sector Economic Inclusion Forum will focus on engaging minority- and women-owned businesses.
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